Consolation is generally defined as an uninvolved bystander initiating friendly contact with a victim of aggression. Previous research has suggested that children and chimpanzees console their peers, but there is little research on consolation in human adults.
The authors of the present study analyzed real life CCTV footage of 249 individuals who were present in the immediate aftermath of 22 commercial robberies. They investigated whether the social closeness (for example, age similarity or being employees of the same business) and gender of the victim and the bystander affected the likelihood of physical consolation behaviour, such as a touch on the arm or a hug.
The researchers found that social closeness, rather than physical proximity, was important in determining if a bystander would console a victim, which is consistent with the theory that bystanders console victims when they empathize with them. While females were more likely to console a victim, both male and female victims were equally likely to be consoled. Finally, a victim in a more threatening situation was more likely to receive consolation.
The authors suggest that these patterns resemble previously observed post-aggression consolation behaviors in chimpanzees, indicating that both humans and chimpanzees may be motivated to console their peers out of empathy. The authors emphasize that comparative research across different species can provide insight into the mental lives of animals, and should have implications for practices in behavioral science and animal research.
Marie Bruvik Heinskou, PhD, Associate Professor of Sociology, Department of Sociology and Social Work, Aalborg University
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